Patient Testimonials
I’ve been very pleased with my experience with Dr. Pentel and staff. She is a wonderful doctor who really cares about her patients. I feel comfortable knowing that they go out of their way to insure my comfort, safety, and happiness. The results that have been achieved are nothing short of miraculous! I’ve recommended Dr. Pentel to friends. --- C.W.
Dr.Pentel and her staff give you their individual attention and never make you feel rushed. As a patient, I find comfort in knowing that Dr. Pentel avails herself of the latest and cutting edge technology in order to provide customized treatment for each patient according to their individual needs. One size does not fit all at Dr. Pentel’s and that is a good thing! ---D.S.
I love the atmosphere and welcoming environment of the office and the kindness and consideration shown by every employee. I have used Dr. Pentel for medical and cosmetic purposes and I find her extremely professional and informed on all the latest trends and treatments in the dermatological industry. Best of all, Dr. Pentel has transformed my sun damaged skin into a healthy, glowing, wrinkle free complexion. I have the utmost respect for Dr. Pentel and will continue to refer her to all my friends. ---P.H.
Dr. Pentel and her staff are wonderful and will make you feel cared for throughout the process. I look as though I have taken 10 years off my appearance. I am very happy with the results that I see in the mirror.
--- L.B.
I like coming here because everyone is so friendly and fun! --- E.S.
I always can get help and everyone is attentive to my needs. --- P.M.
Office Hours
Monday 8:00 AM – 5:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM - 1:00 PM
Evening hours for cosmetic procedures are available by request.
Insurance
At Southside Dermatology, we welcome new patients and accept most insurance plans.
We currently accept the following insurance plans:
Aetna US Healthcare
Avmed
Beech Street
Blue Cross/Blue Shield
First Health Network/CC
Health Options
Humana
Medicare
Coventry/PHCS
Railroad Medicare
Southcare PPO
United Healthcare
Please call your insurance company to determine if Dr. Pentel/Southside Dermatology is a participating provider for your insurance plan. We may also be a participating provider and may not be listed in your member directory.
Payment Policies
We make every effort to keep down the cost of your medical care. Billing is a complicated and time consuming procedure that tends to increase the cost of medical care. Therefore we request all applicable copayments, co-insurance, and/or deductibles at the time of service. We accept cash, in-state checks, VISA, and MasterCard.
We also participate with Care Credit to offer you an additional method of payment. Visit www.carecredit.com for more information or call our office 904-880-0622.
Appointments
As a courtesy, we will call you to remind you of your appointment. If you are not able to keep this appointment, kindly give us a call. Appointments not cancelled within 24 hours are subjected to a cancellation fee.
Messages/Phone Calls
We realize the importance of your calls and will strive to answer them in a timely manner. When calling to leave a message, please state your full name, phone number, and reason for your call. We occasionally get calls without this information or the call was not legible due to poor reception and therefore we are unable to return your call. Please call us back if you do not hear from us. Kindly give us 24-48 hours to return non-emergent calls.
